5.2 How can we promote digital inclusion?
COVID 19 has made it abundantly clear- access to the internet is so important now more than ever to take advantage of and to participate in today’s digital economy. Before the COVID-19 pandemic, a growing trend towards digital technology was already changing the way we do things as a society – with access to services, information and support increasingly going ‘digital by default’. The outbreak of coronavirus and the subsequent lockdown has accelerated this shift to digital technology. Our ability to work from home, search for a job, stay connected with family or friends, take part in volunteering, shop for groceries and other essential items, attend healthcare appointments, access financial support and banking services, and keep physically active have all – to varying degrees – been dependent on our ability to get online.
But the challenge of data poverty is prominent, to tackle it, connectivity must be made affordable and accessible to the vulnerable populations.